Influencing Collaborative Solutions: Duke CE Certificate Course

Most organisations today are de-emphasising their hierarchal structures in favor of cross-functional groups, significantly increasing the collaboration needed to produce desired results. How does a technical leader gain the information, perspectives, and permissions, needed to get the work done and own the result without the requisite authority to make the "call" - at speed? Learners will learn how to collaborate and influence others when they don't have positional authority. Participants will also engage in influence and agility drills to hone their capacity for producing solutions quickly.

Influencing Collaborative Solutions Delivery Methods

• In-Person

• Online

Influencing Collaborative Solutions Course Benefits

• In this Influencing Collaborative Solutions course, you will:

  • Identify what it means to influence without authority and what you can do to be successful.
  • Learn to read the larger context in which you wish to influence for more successful solutions.
  • Employ principles and tools to collaborate successfully across organisational boundaries.
  • Apply what you’ve learned to a series of specific situations where influencing collaborative solutions is most required.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.

• Influencing Collaborative Solutions Prerequisites

  • Complete Learning Tree course, Navigating Increasing Complexity: Duke CE Certificate Course
  • Some leadership experience in a technical or business environment can be helpful.

• Influencing Collaborative Solutions Exam and Certificate Information

  • No Exam
  • This course is part of the Duke CE Transformational Technical Leadership Program, designed by Learning Tree in partnership with Duke Corporate Education. Upon completion of the 5 courses that make up the program, attendees will receive the Transformational Technical Leadership certificate from Duke CE.

Influencing Collaborative Solutions Course Outline

Module 1: Introduction

This module contains the following learning topics:

• The Transformational Technical Leadership Framework
• The power of influence
• The course learning Objectives
• The course Learning Journey

Module 2: Reframing Influence

This module contains the following learning topics:

• Influence is different from power
• The principles of influence
• The best thinking of ALL is needed, not just the few
• Authority versus power versus influence

Module 3: Shared Solutions, Not Transactions

This module contains the following learning topics:

• The right mindset
• Would you rather be right or happy?
• Understanding complex problems
• Co-acting into collaborative solutions

Module 4: Build Personal Credibility

This module contains the following learning topics:

• How others see you
• Competence and confidence
• The trust grid
• How to build trust in complexity

Module 5: Use Credibility to Expand Your Network

This module contains the following learning topics:

• Creating opportunities to connect
• Connect within the team
• Connect across boundaries
• Are you credible?

Module 6: Communicate to Learn, Not to Persuade

This module contains the following learning topics:

• Inquiry more than advocacy
• Listening more than talking
• Being interested more than interesting
• Looking for shared interest

Module 7: Explore Interdependencies

This module contains the following learning topics:

• Problems across boundaries
• How problems and people are connected
• Who cares about problems and why?
• Long term implications of proposed solutions

Module 8: Solutions Everyone Can Support

This module contains the following learning topics:

• Getting everyone to understand the options
• Will everyone support the solution?
• Developing commitment
• Maintaining sustained support