Influencing Skills Training: Getting Results Without Direct Authority

In this Influencing Skills Training course, you will learn how to apply influence strategies in a corporate environment to gain commitment from others, foster collaboration, and achieve desired results without relying on direct authority.

Influencing Skills Training: Getting Results without Direct Authority Delivery Methods

• In-Person

• Online

Influencing Skills Training: Getting Results without Direct Authority Course Benefits

• Apply influence strategies to gain commitment and foster collaboration

• Adjust your approach to others dynamically to win their attention and trust

• Achieve goals by enhancing trust and cooperation

• Effectively handle challenging behaviors to overcome resistance and inertia in others

• Use knowledge and competence to influence others

• Continue learning and face new challenges with after-course one-on-one instructor coaching

Influencing Skills Training Outline

Module 1: Defining Influence

In this module, you will learn how to:

• Identify the three critical elements for creating influence
• Build value with others to support your initiatives and adopt your ideas
• Work with resistance for positive outcomes

Module 2: The Elements of Influence

In this module, you will learn how to:

• Operate with ethics and integrity
• Understand the core elements of professional excellence
• Recognise the source of your professional power and further develop it
• Adapt a proactive approach to strengthening your influence over others

Module 3: Building Your Foundation

In this module, you will learn how to:

• Establish and maintain trust-based relationships
• Maintain ethics and integrity in your work and beyond
• Establish and maintain rapport with others
• Foster active-listening habits

Module 4: Applying Six Major Influence Principles

In this module, you will learn how to:

• Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity
• Avoid the pitfalls and traps of each principle

Module 5: Expanding Your Power Base

In this module, you will learn how to:

• Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive
• Navigate and adapt to organisational politics
• Identify and apply political strategies effectively
• Transform resistance and inertia in others

Module 6: Practicing Exemplary Leadership

In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices:

• Modeling the way
• Inspiring a shared vision
• Challenging the process
• Enabling others to act
• Encouraging the heart

Module 7: Dealing with Challenging Behaviors

In this module, you will learn how to:

• Manage the six challenging behavior types
• Avoid taking things personally
• Identify and apply the right deflection techniques for contextual history
• Defuse conflict situations
• Convert confrontation into cooperation

Module 8: Overcoming Resistance

In this module, you will learn how to:

• Recognise the many forms of resistance
• Apply the four-step model for agreement