Program Management Training

In this program management training course, you will learn the best practices, including how to:

• Develop a business case
• Align program requirements with organisational objectives
• Execute a program roadmap
• Establish a governance framework
• Manage stakeholders

Program Management Training Delivery Methods

• In-Person

• Online

Program Management Training Benefits

• Developed by expert program managers and based on the approaches of organisations such as the U.S. Government Accountability Office ( GAO ) and U.S. Office of Management and Budget ( OMB)

• Learn how to set up and manage a project roadmap

• Align projects and their goals with the wider organisational strategy

• Test your knowledge in the included end-of-course exam

• Continue learning and face new challenges with after-course one-on-one instructor coaching

Program Management Course Outline

Module 1: Introduction

• Program roadmap
• Program management plan
• Managing the Benefits

Module 2: What is Program Management?

In this module, you will learn how to:

• Distinguishing between a project and a program
• Defining programs, projects, and portfolios
• Clarifying the roles of the project and program managers
• Setting up a Program Management Office ( PMO )

Module 3: Aligning Programs and Organisational Strategy

In this module, you will learn how to:

• Develop the vision, goals, objectives, and assess the maturity of your organisational strategy
• Define business, data, application, and technology architectures
• Describe the organisational portfolio
• Assessing the “as-is” and future “to-be” states
• Specify required changes to existing systems and processes
• Establish required new systems and retirement of systems
• Avoid the “Shelfware” syndrome

Module 4: The Program Business Case

In this module, you will learn how to:

• Create and structure a defendable program business case
• Determine costs and benefits of a business case
• Identify and analyse risks and opportunities

Module 5: Establishing the Program Roadmap

In this module, you will learn how to develop the program scope and Work Breakdown Structure ( WBS ), including:

• Establishing program components
• Selecting major milestones
• Developing the roadmap
• Estimating the program costs
• Developing subsidiary plans
• Determining resources
• Generating an acquisition strategy
• Developing a program transition plan
• Identifying and delivering program benefits
• Planning benefit realisation
• Reviewing and optimising benefits realisation
• Transitioning and sustaining benefits

Module 6: Program Governance and Stakeholder Engagement

In this module, you will learn how to develop the program scope and Work Breakdown Structure (WBS), including:

• Establish the proper governance structure
• Distinguish between program, portfolio, and organisational governance
• Define the decision-making authority
• Identify and create program stakeholder profiles
• Generate a stakeholders register
• Establish the program management team

Module 7: Program Monitoring

In this module, you will learn how to develop the program scope and Work Breakdown Structure (WBS), including:

• Design the program dashboard to assess program health
• Establish dashboard utilisation and updates
• Identify the necessary metrics and select their sources
• Identify, classify and assess program risks, opportunities, probabilities, and impacts
• Identify and resolve program issues

Module 8: Leading a Program

In this module, you will gain the leadership, management, and communication skills necessary to lead a program, including:

• Setting the vision
• Protecting the team
• Dealing with adversity
• Understanding and working with stakeholder expectations
• Establishing and following the processes
• Selecting the right people for the right roles
• Negotiating resources
• Communicating effectively with staff at all levels
• Driving proper communications between project teams
• Ensuring proper communications with all stakeholders