Virtual Team Management Training

In this Virtual Team Management course, you will learn how to use communication and collaboration tools to effectively lead virtual teams across distances, time zones, organisational separation, and cultural differences. You will also learn how to continuously deliver results across multi-site and international environments.

Virtual Team Management Training Delivery Methods

• In-Person

• Online

Virtual Team Management Training Benefits

• Build and maintain collaborative virtual teams

• Design an action plan to optimise team efficiency

• Maintain successful team performance through key collaborative relationships

• Facilitate teams using effective communication technologies

• Manage the challenges of distance and the benefits of cultural diversity

• Continue learning and face new challenges with after-course one-on-one instructor coaching

Virtual Team Management Training Outline

Module 1: Introduction and Overview

In this module, you will learn how to:

• Identify the differences between co-located and virtual working
• Deal with the realities of global teams to create effective teamwork
• Assess the impact of current management practices within a virtual environment

Module 2: Creating a Model for Effective Management in the Virtual World

In this module, you will learn how to:

• Meet the individual and team challenges of operating virtually
• Manage the impact of separation factors, including distance, time zones, and cultures
• Proactively adopt a team model that focuses on relationships and communication

Module 3: Building and Maintaining a Virtual Team

In this module, you will learn how to:

• Identify key staff competencies and qualities
• Analyse the perspectives and priorities of stakeholders
• Assess the impact of current communications with stakeholders
• Orient new virtual team members through onboarding
• Manage the virtual learning dip, which occurs when learners are visually distant from each other
• Run effective virtual project team initiation sessions

Module 4: Technology, Communication and the Virtual Workplace

In this module, you will learn how to:

• Develop proactive communication approaches
• Measure the impact of technology tools for team communication
• Select the appropriate medium for key team activities, such as Zoom, Microsoft Teams, and more
• Leverage key virtual communication technologies, including e-mail, intra- and extranets, blogs, wikis, and collaboration tools

Module 5: Managing Diversity and Distance

In this module, you will learn how to:

• Work with organisational, national, regional, and international cultural diversity
• Respond positively to cultural diversity
• Incorporate cultural differences to benefit the team
• Assess the impact of culture on communication, negotiations, and relationships

Module 6: Creating an Action Plan to Lead Virtual Work

In this module, you will learn how to:

• Refocus leadership actions using a three-level model
• Shift to a new set of management priorities without compromising the flow of your projects
• Adopt a proactive management approach to virtual operations