Site Reliability Engineering Practitioner® (SREP) Certification Training

This Site Reliability Engineering Practitioner® (SREP) Certification course introduces ways to economically and reliably scale services in an organisation. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation, and closed-loop remediations.

SRE Practitioner Certification Training Delivery Methods

• In-Person

• Online

SRE Practitioner Certification Training Course Benefits

• Successfully implement a flourishing SRE culture in your organisation

• Manage the organisational impact of introducing SRE

• Build security and resilience by design in a distributed, zero-trust environment

• Prepare for the DevOps Institute SRE Practitioner certification exam

• Participation in unique exercises designed to apply concepts

• Get sample documents, templates, tools, and techniques

• Access to additional value-added resources and communities

• Continue learning and face new challenges with after-course one-on-one instructor coaching

SRE Practitioner Certification Training Outline

Important Course and Certification Information

Prerequisites

• It is highly recommended that learners attend the SRE Foundation course (Course 3694) before attending the SRE Practitioner course.
• An understanding and knowledge of common SRE terminology, concepts, principles, and related work experience are recommended.

Exam Information

• Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the SRE Practitioner certificate. The certification is governed and maintained by DevOps Institute.

Module 1: SRE Anti-patterns

• Rebranding Ops or DevOps or Dev as SRE​
• Users notice an issue before you do​
• Measuring until my Edge​
• False positives are worse than no alerts​
• Configuration management trap for snowflakes​
• The Dogpile: Mob incident response​
• Point fixing​
• Production Readiness Gatekeeper​
• Fail-Safe really?

Module 2: SLO is a Proxy for Customer Happiness

• Define SLIs that meaningfully measure the reliability of a service from a user’s perspective​
• Defining System boundaries in a distributed ecosystem for defining correct SLIs
• Use error budgets to help your team have better discussions and make better data-driven decisions
• Overall, reliability is only as good as the weakest link on your service graph
• Error thresholds when 3rd party services are used

Module 3: Building Secure and Reliable Systems

• SRE and their role in Building Secure and Reliable systems​
• Design for Changing Architecture​
• Fault-tolerant Design​
• Design for Security​
• Design for Resiliency​
• Design for Scalability
• Design for Performance
• Design for Reliability
• Ensuring Data Security and Privacy

Module 4: Full-Stack Observability

• Modern Apps are Complex & Unpredictable​
• Slow is the new down​
• Pillars of Observability​
• Implementing Synthetic and End-user monitoring
• Observability driven development
• Distributed Tracing
• What happens to monitoring?
• Instrumenting using Libraries and Agents

Module 5: Platform Engineering and AIOPs

• Taking a Platform Centric View solves Organisational scalability challenges such as fragmentation, inconsistency, and unpredictability
• How do you use AIOps to improve resiliency?
• How can DataOps help you in the journey?
• A simple recipe to implement AIOps
• Indicative measurement of AIOps

Module 6: SRE & Incident Response Management

• SRE Key Responsibilities towards incident response​
• DevOps & SRE and ITIL​
• OODA and SRE Incident Response​
• Closed Loop Remediation and the Advantages​
• Swarming – Food for Thought
• AI/ML for better incident management

Module 7: Chaos Engineering

• Navigating Complexity
• Chaos Engineering Defined
• Quick Facts about Chaos Engineering
• Chaos Monkey Origin Story
• Who is adopting Chaos Engineering?
• Myths of Chaos
• Chaos Engineering Experiments
• GameDay Exercises
• Security Chaos Engineering
• Chaos Engineering Resources

Module 8: SRE is the Purest form of DevOps

• Key Principles of SRE​
• SREs help increase reliability across the product spectrum​
• Metrics for Success​
• Selection of Target areas
• SRE Execution Model​
• Culture and Behavioural Skills are key
• SRE Case study