Site Reliability Engineering Foundation® (SREF) Certification Training

The Site Reliability Engineering Foundation® ( SRE F) Certification Training is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

The course highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organisation involved in reliability and stability evidenced using real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office, such as understanding, setting, and tracking Service Level Objectives ( SLO s).

SRE Class Delivery Methods

• In-Person

• Online

• SRE Class Benefits

  • The history of SRE and its emergence at Google
  • The inter-relationship of SRE with DevOps and other popular frameworks
  • The underlying principles behind SRE
  • Service Level Objectives (SLOs) and their user focus
  • Service Level Indicators ( SLI s) and the modern monitoring landscape
  • Error budgets and the associated error budget policies
  • Toil and its effect on an organisation’s productivity
  • Some practical steps that can help to eliminate toil
  • Observability as something to indicate the health of a service
  • SRE tools, automation techniques, and the importance of security
  • Anti-fragility, our approach to failure, and failure testing
  • The organisational impact that introducing SRE brings

• SRE Class Prerequisites

  There are no required prerequisites, but we recommend students have an understanding and knowledge of common DevOps terminology and concepts and related work experience.

• SRE Class Exam Information

  This course positions learners to successfully complete the SRE Foundation certification exam.

  Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the SRE (Site Reliability Engineering) Foundation certificate. The certification is governed and maintained by the DevOps Institute.

  • Anyone starting or leading a move towards increased reliability
  • Anyone interested in modern IT leadership and organisational change approaches
  • Job Roles: Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Practitioners, IT Directors/Managers/Team Leads, Product Owners, Scrum Masters, Software Engineers, Site Reliability Engineers, System Integrators, Tool Providers

SRE Class Training Outline

Course Introduction

• Course Goals
• Course Agenda

Module 1: SRE Principles & Practices

• What is Site Reliability Engineering?
• SRE & DevOps: What is the Difference?
• SRE Principles & Practices

Module 2: Service Level Objectives & Error Budgets

• Service Level Objectives (SLO’s)
• Error Budgets
• Error Budget Policies

Module 3: Reducing Toil

• What is Toil?
• Why is Toil Bad?
• Doing Something About Toil

Module 4: Monitoring & Service Level Indicators

• Service Level Indicators (SLI’s)
• Monitoring
• Observability

Module 5: SRE Tools & Automation

• Automation Defined
• Automation Focus
• Hierarchy of Automation Types
• Secure Automation
• Automation Tools

Module 6: Anti-Fragility & Learning from Failure

• Why Learn from Failure
• Benefits of Anti-Fragility
• Shifting the Organisational Balance

Module 7: Organisational Impact of SRE

• Why Organisations Embrace SRE
• Patterns for SRE Adoption
• On-Call Necessities
• Blameless Post-Mortems
• SRE & Scale

Module 8: SRE, Other Frameworks, The Future

• SRE & Other Frameworks
• The Future
• Additional Sources of Information

Exam Preparations

• Exam Requirements, Question Weighting, and Terminology List
• Sample Exam Review