Beskrivning av: Conflict Management and Resolution Essentials
Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this Conflict Resolution training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.
No formal prerequisites are required to attend this course.
Conflict Management and Resolution Essentials Delivery Methods
- Attend online, in person, or bring this course to your facility
- After-course instructor coaching
Conflict Management and Resolution Essentials Course Benefits
- Recognise filters, lenses, and mistaken assumptions
- Cope with challenging personalities
- Open the door to resolving conflict without set expectations
- Mediate conflict between co-workers
Conflict Resolution Course Outline
Outline
- Identifying conflict situations
- Dealing with anger
- Valuing, respecting and acknowledging personal boundaries
- Clarifying personal boundaries that enable strong relationships
Intresseanmälan
Learning Tree International
Learning Tree är ett internationellt utbildningsföretag med över 40 års erfarenhet av att leverera utbildning till yrkesverksamma IT-proffs, projektledare, verksamhetsutvecklare och chefer. Vi erbjuder allt från enstaka kurser till globala utbildningsprogram, och vi hjälper våra kunder att införa hållbara processer som fungerar idag och förbereder...
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