BCS Certificate in Modelling Business Processes Training

In this BCS Modelling Business Processes course , you learn to apply industry-standard business process modelling and analysis techniques and understand the framework for business process improvement within which these techniques may be applied. The investigation, modelling, analysis, and improvement of business processes are vital to understanding Requirements Engineering and Business Process Improvement (BPI). These techniques and practises reduce the development cost and potential re-work across the organisation to create high-quality products and add business value.

In addition, this course prepares you to take the BCS Modelling Business Processes exam at the end of the course.

BCS Certificate Training Delivery Methods

• In-Person

• Online

Important Course and Certification Information

• Course Benefits

  • Identify core business processes at an organisational and process level
  • Model business processes at the organisational and process level
  • Recognise the events that trigger the business processes
  • Analyse the tasks within a business process
  • Improve your business processes
  • Leverage continued support with after-course one-on-one instructor coaching and computing sandbox

• Prerequisites

  Experience at the level of:

  • Introduction to Business Analysis Training: Defining Successful Projects
  • BCS Foundation Certificate in Business Analysis

• Exam Information

  You can earn the Practitioner Certification in Modelling Business Processes if you pass the course exam.

  • Open book
  • One-hour written exam, based on a business scenario
  • Passing grade is 50%
  • Exam included

  This course is part of a series to earn an International Diploma in Business Analysis

  The BCS, The Chartered Institute for IT, offers this internationally recognised certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:

  • BCS Foundation Certificate in Business Analysis
  • BCS Certificate in Business Analysis Practice Training
  • BCS Certificate in Modelling Business Processes Training
  • BCS Certificate in Requirements Engineering Training
  • The International Diploma requires a 50-minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: BCS International Diploma in Business Analysis

• BCS Associate Membership

  Upon passing your exam, BCS will contact you to activate your membership. Once activated, you will be a BCS Associate Member and access the wealth of benefits and support to help you in your career.

  • BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
  • Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again, even if they take another qualifying BCS exam.

BCS Certificate Training Outline

Module 1: The Context for Business Processing Modelling

What is business process modelling?

• Why model business processes?
• Benefits of carrying out process modelling

Importance of modelling business processes

• Comparing the functional and process views of organisations
• Enabling business improvement and refinement
• Facilitating large-scale system changes and integration

Creating effective process models

• Performing detailed analysis
• Modelling the as-is process
• Identifying improvements and the to-be process
• Involving stakeholders in process modelling

Creating a hierarchy of business processes

• Organisation
• Process
• Task

Process modelling and Business Analysis

• Supporting requirements engineering
• Reinforcing the business case
• Helping with downstream testing

Module 2: Using an Organisational model for processes

• The strategic context for business processes
• Mapping process relationships
• Building an organisational view of processes
• Delivering value to customers and the value proposition

Module 3: Modelling Business Processes

Business process modelling techniques

• Identifying actors
• Specifying the start and end point in the process
• Clarifying tasks, process flows, rules, and decisions

Modelling the as-is business process

• Events that trigger business processes
• External business events
• Internal business events
• Time-based business events

Identifying outcomes from business processes

• Timelines for business processes
• Business process measures
  • Internal measures
  • External measures

Module 4: Documenting Tasks

Identifying tasks

• One person, place, and time
• Documenting steps to complete the tasks

Documenting business rules

• “If … then … else” statements
• Decision tables
• Decision trees

Measuring task performance

Module 5: Evaluating and Improving Business Processes

Identifying problems with the as-is business processes

• Measuring performance: time, quality, and resource usage/cost
• Determining target and actual values
• Aligning with corporate strategy and tactics as well as customer needs

Improving the process

• Using problem diagnosis techniques
• Process improvement techniques

Modelling the improved process

• Checking for quality and completeness
• Supporting development of the Requirements Catalogue

Module 6: Transitioning to the “to Be “Process

Implementation strategies

• Creating a pilot
• Deploying implementation strategies

Planning the transition

• Simulating and refining the to-be process
• Estimating resource usage
• Realising benefits

Decommissioning the as-is process

• Supporting the transition
• Enabling cultural change
• Supporting stakeholders through the change process
• Sustaining continuous improvement