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OD20703-1 Administering System Center Configuration Manager (90 Day)

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This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2B, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

Module 1: Managing computers and mobile devices in the enterprise
This module describes the features of Configuration Manager that you can use to perform complex management tasks, including the following tasks; Hardware and software inventory, Application management, Operating system deployment, Settings management, Software update management, Remote client troubleshooting, and Protection from malware. Microsoft System Center Configuration Manager (Configuration Manager) provides various features that can help you manage devices and users both on-premises and in the cloud. Organizations that use Configuration Manager find that they can provide more effective IT services in relation to software deployment, settings management, and asset management. This module introduces you to the primary features, architecture, and management tools used with Configuration Manager. This module also provides a foundation that relates to all other features and management tasks discussed in the modules that follow this one.
Lessons

Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site

Lab : Exploring the Configuration Manager tools

Searching in the Configuration Manager console
Using Windows PowerShell with Configuration Manager
Using Configuration Manager Service Manager to manage components
Monitoring site and component status
Reviewing log files by using the Configuration Manager Trace tool

After completing this module, students will be able to:

Explain how Configuration Manager addresses the challenges of managing systems and users in today’s enterprise.
Describe the Configuration Manager architecture.
Describe the management tools that you use to perform administrative functions for Configuration Manager.
Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.

Module 2: Analyzing data using queries, reports, and CMPivot
The Microsoft System Center Configuration Manager database stores a large amount of data about the resources in your environment. You might not always want to perform all management tasks on all resources simultaneously. Therefore, to help you locate devices or user objects in your environment that meet specific criteria, you can create queries. You then can use these queries to create collections or to find additional information about specific resources. This module describes queries and methods of creating and running them. In addition to queries, you can run reports to view various types of information related to your Configuration Manager environment. To run Configuration Manager reports, you must install and configure a reporting services point, which this module details. This module also covers CMPivot, which allows you to collect and view real-time data on all the connected devices in your environment. It will enable you to make real-time decisions.
Lessons

Introduction to queries
Configuring SQL Server Reporting Services
Analyzing the real-time state of a device by using CMPivot

Lab : Creating and running queries

Creating data queries
Creating subselect queries

Lab : Configuring SSRS

Configuring a reporting services point

Lab : Analyzing the real-time state of a device by using CMPivot

Using CMPivot to Analyze the current state of devices

After completing this module, students will be able to:

Create and configure data and status message queries.
Configure and manage Microsoft SQL Server Reporting Services (SSRS) and the reporting services point.
Use CMPivot to query and view the real-time state of the connected devices in your environment.

Module 3: Preparing the Configuration Manager management infrastructure
You can manage computer and user resources within a Microsoft System Center Configuration Manager (Configuration Manager) environment only when Configuration Manager has discovered these resources and assigned them to a site. In this module, you will learn about boundaries and boundary groups that help create logical network locations containing computer devices that you need to manage in your Configuration Manager infrastructure. You can use these boundary configurations for automatic site assignment and to help clients find content and services from associated site systems. You will also learn about the discovery processes that you can use to identify computers, users, and the network infrastructure within your network environment. You will then learn about collections that support logical groupings of resources. You use these groupings for management tasks, such as targeting software updates, managing application deployments, or deploying compliance settings to resources.
Lessons

Configuring site boundaries and boundary groups
Configuring resource discovery
Organizing resources using device and user collections

Lab : Configuring boundaries and resource discovery

Configuring boundaries, boundary groups, and fallback relationships
Configuring Active Directory discovery methods

Lab : Configuring user and device collections

Creating a device collection
Creating a user collection
Configuring a maintenance window

After completing this module, students will be able to:

Configure boundaries and boundary groups.
Configure resource discovery.
Organize resources using device and user collections.

Module 4: Deploying and managing the Configuration Manager client
You can install the Microsoft System Center Configuration Manager (Configuration Manager) client software on windows-based devices such as servers, workstations, and laptops. You then can manage these devices and perform operations such as reporting hardware and software inventory information, installing and updating software, and configuring settings required for compliance. Configuration Manager provides several options for installing the client software. This module explains the supported operating systems and devices, software requirements, and different methods for installing the client software. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure client settings and control how the various client components interact between the managed device and the Configuration Manager environment
.Lessons

Overview of the Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings and performing management operations

Lab : Deploying the Microsoft System Center Configuration Manager client software

Preparing the site for client installation
Deploying the Configuration Manager client software by using client push installation

Lab : Configuring and monitoring client status

Configuring and monitoring client health status

Lab : Managing client settings

Configuring client settings
Performing management operations

After completing this module, students will be able to:

Describe the requirements and considerations for installing the Configuration Manager client software.
Deploy the Configuration Manager client software.
Manage Configuration Manager client settings.

Module 5: Managing inventory for PCs and applications
This module provides an overview of inventory collection, and explains how you can manage the information collected. You also will learn about the process of collecting hardware and software inventory, initiating inventory cycles, and initiating and securing inventory collection. This module also covers the use of software metering to monitor program usage, and the configuration and management of Asset Intelligence.
Lessons

Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence

Lab : Configuring and managing inventory collection

Configuring and managing hardware inventory

Lab : Configuring software metering

Configuring software metering

Lab : Configuring and managing Asset Intelligence

Preparing the site for Asset Intelligence
Configuring Asset Intelligence
Monitoring license agreements by using Asset Intelligence
Viewing Asset Intelligence reports

After completing this module, students will be able to:

Describe inventory collection.
Configure and collect hardware and software inventory.
Manage inventory collection.
Configure software metering.
Configure Asset Intelligence.

Module 6: Distributing and managing content used for deployments
Microsoft System Center Configuration Manager (Configuration Manager) clients obtain content, such as packages, applications, software updates, and even operating system images, from a content infrastructure made up of distribution points and peer cache sources. In this module, you will review the content distribution and management features, configure distribution points, and learn how to distribute and monitor content. You also will perform content validation and content prestaging.
Lessons

Preparing the infrastructure for content management
Distributing and managing content on distribution points

Lab : Distributing and managing content for deployments

Installing a new distribution point
Managing content distribution

After completing this module, students will be able to:

Prepare the infrastructure for content management.
Distribute and manage content on distribution points.

Module 7: Deploying and managing applications
In this module, you will learn about the methods for creating, deploying, and managing applications with Configuration Manager. You also will learn to use the Software Center and the Application Catalog to install available applications. You will learn about managing deployments on unconventional applications. In addition, you will learn to install Windows 10 apps and virtualized applications.
Lessons

Overview of application management
Creating applications
Deploying applications
Managing applications
Deploying virtual applications by using System Center Configuration Manager (Optional)
Deploying and managing Windows Store apps

Lab : Creating and deploying applications

Creating applications with requirements
Deploying applications

Lab : Managing application supersedence and removal

Managing application supersedence
Uninstalling the Excel Viewer application

Lab : Deploying virtual applications by using Configuration Manager (Optional)

Deploying virtual applications

Lab : Using Configuration Manager to deploy Windows Store apps

Configuring support for sideloading Windows Store apps
Configuring a Windows Store app
Deploying Windows 10 apps to users

After completing this module, students will be able to:

Describe the application management features of Configuration Manager.
Create applications.
Deploy applications.
Manage applications.
Configure and deploy virtual applications.
Configure and deploy Windows Store apps.

Module 8: Maintaining software updates for managed PCs
This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring Microsoft and third-party software updates to your Configuration Manager clients.
Lessons

The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates
Enabling third-party updates

Lab : Configuring the site for software updates

Configuring and synchronizing the software update point

Lab : Deploying and managing software updates

Determining software update compliance
Deploying software updates to clients
Configuring automatic deployment rules

After completing this module, students will be able to:

Describe how the software updates feature integrates with Configuration Manager.
Prepare the Configuration Manager site for software updates.
Manage software updates by using Configuration Manager.
Configure automatic deployment rules.
Monitor and troubleshoot software updates.
Describe how to enable third-party updates.

Module 9: Implementing Endpoint Protection for managed PCs
This module explains how to use the security-related features provided by Configuration Manager to help protect client computers from malware threats, and to configure specific Windows Defender Firewall settings for clients. Based on System Center Endpoint Protection (Endpoint Protection) functionality, Endpoint Protection in Configuration Manager supports the deployment, management, and monitoring of antimalware policies, Windows Defender Firewall settings, Windows Defender Application Guard policies, Windows Defender Exploit Guard policies, and Windows Defender Application Control policies on client computers.
Lessons

Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies
Configuring and deploying advanced threat policies

Lab : Implementing Microsoft System Center Endpoint Protection

Configuring the System Center Endpoint Protection point and client settings
Configuring and deploying Endpoint Protection policies
Monitoring Endpoint Protection

Lab : Implementing advanced threat policies

Creating and deploying advanced threat protection policies

After completing this module, students will be able to:

Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
Configure, deploy, and manage Endpoint Protection policies.
Configure and deploy advanced threat protection policies.

Module 10: Managing compliance and secure data access
Many enterprise organizations require systems, such as servers, laptops, desktop computers, and mobile devices, to meet specific configuration and compliance requirements. Compliance settings in Configuration Manager can play a key role in identifying existing configurations, discovering systems that have adverse configuration changes, and remediating these settings automatically when necessary. Compliance settings also can help control how users manage and access data in the enterprise network environment. For computers that run Windows 8 and newer operating systems, you can manage data using folder redirection, offline files, and roaming profiles. You also can control access to data using remote connection profiles, virtual private network (VPN) profiles, Wi-Fi profiles, and certificate profiles. This module describes the compliance settings that you can manage using Configuration Manager. You will learn to use these settings to maintain configuration requirements and to provide secure data access to enterprise resources.
Lessons

Overview of Compliance Settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access

Lab : Managing compliance settings

Managing configuration items and baselines
Viewing compliance settings and reports
Configuring remediation in compliance settings
Using compliance information to create collections

After completing this module, students will be able to:

Describe the features of compliance settings.
Configure compliance settings.
View compliance results.
Manage resource and data access.

Module 11: Managing operating system deployment
This module explains how to use the operating system deployment feature in Configuration Manager to create operating system images that you can deploy to unmanaged computers and those managed by Configuration Manager. There are several scenarios in which you can deploy operating systems by using Configuration Manager, including when you are working with new systems or when you are upgrading existing ones. Operating system deployment uses both Configuration Manager and Windows components to manage and deliver operating system images. You can configure settings on a reference computer prior to capturing an image of its operating system or by using task sequences that Configuration Manager creates after you deploy the image to a target system. This module also explains how to use Configuration Manager to create a strategy for operating-system deployments . And also, it explains and how to manage Windows as a service. This module explains how to manage Windows as a service.
Lessons

An overview of operating system deployment
Preparing a site for operating system deployment
Deploying an operating system
Managing Windows as a service

Lab : Preparing thea site for operating -system deployment

Managing the site system roles used to support operating system deployment
Managing packages to support operating system deployment

Lab : Deploying operating -system images for bare-metal installations

Preparing the operating system image
Creating a task sequence to deploy an image
Deploying an image

After completing this module, students will be able to:

Describe the terminology, components, and scenarios used to deploy operating systems by using Configuration Manager.
Prepare a site for operating system deployment.
Deploy an operating system image.
Describe how to manage Windows as a service.

Module 12: Managing and maintaining a Configuration Manager site
This module describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. This module also describes how to back up and recover a Configuration Manager site system and use the recommendation(s) from Management Insights to simplify administration.
Lessons

Configuring role-based administration
Configuring Remote Tools
Overview of Configuration Manager site maintenance and Management Insights
Backing up and recovering a Configuration Manager site
Updating the Configuration Manager infrastructure

Lab : Configuring role-based administration

Configuring a new scope for Toronto administrators
Configuring a new administrative user

Lab : Configuring Remote Tools

Configuring the Remote Tools client settings and permissions
Managing desktops by using Remote Control

Lab : Maintaining a Configuration Manager site

Configuring maintenance tasks in Configuration Manager
Configuring the Backup Site Server task
Recovering a site from a backup

After completing this module, students will be able to:

Configure role-based administration.
Configure Remote Tools to support client activity.
Identify Configuration Manager site Maintenance tasks.
Back up and recover a Configuration Manager site.
Use Updates and Servicing to install updates to the Configuration Manager infrastructure.

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