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EL022 ITIL® Service Strategy (SS) eLearning

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22 timmar
   
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Kursbeskrivning


Study for an ITIL Service Strategy (SS) qualification today with an accredited online training course from Good e-Learning!
The objectives of this ITIL Intermediate Service Strategy course are to fully understand the customer business objectives and priorities and the role that IT services play in enabling these objectives to be met. The course is designed to help you to prepare to take and pass the exam leading to the ITIL Intermediate Certificate in Service Strategy. Success in the exam will also earn you 3 credits towards the 22 credits needed to gain the ITIL Expert qualification.
This course is accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for an ITIL Service Strategy qualification in IT Service Management.
Why you should take this course:
ITIL Service Strategy (SS) is an intermediate level qualification and is one of five ITIL Service Lifecycle modules covering management and the control of activities and techniques documented in the ITIL Service Strategy publication.
The course is intended to provide the holders of the ITIL® Foundation certificate in IT Service Management with a practical level of proficiency in the management of the Service Strategy stage of the Service Lifecycle and to test and validate this knowledge in the associated exam and certification.
Key features of this course:

Accredited by PeopleCert

Credits awarded: 3

22 hours of course material

1x FREE exam voucher on request

Instant 6 months access

Quizzes and revision modules

Increase your earning potential by up to 20%

Average first time pass rate of 91%

ABOUT THIS COURSE
The objectives of this ITIL Intermediate Service Strategy course are to fully understand the customer business objectives and priorities and the role that IT services play in enabling these objectives to be met. Key topics that are covered in the course include; service value definition, businesscase development, service assets, market analysis, and service provider types. 
The course is intended to provide the holders of the ITIL® Foundation certificate in IT Service Management with a practical level of proficiency in the management of the Service Strategy stage of the Service Lifecycle and to test and validate this knowledge in the associated exam and certification.
ACCREDITATION
This course has been accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for the ITIL® Service Strategy Certificate in IT Service Management. 

Certification
This is a multiple choice exam consisting of eight scenario-based questions. Each question is gradient scored, meaning that you will have four answer options to choose from, and each answer will either beworth five marks, three marks, one mark, or zero marks. You will have 90 minutes to complete theexam. The exam is closed book - you cannot make  use of any resources or materials during the exam. There are a maximum of 40 potential marks in this exam; to pass you must get at least 28out of 40 marks correct (70%). 
FREE PEOPLECERT exam voucher included as well as mock exams and quizzes concluding each module.

 

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