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10997 Office 365 Administration and Troubleshooting

Informator
Kort om utbildningen
3 dagar
26 950 SEK Momsfri
Nästa tillfälle: 2020-06-08 - Distans
Distans, Göteborg, Sundsvall
Kommande starter
Göteborg
26 950 SEK
2020-06-08

Göteborg
26 950 SEK
2020-06-22

Sundsvall
26 950 SEK
2020-06-08

Distans
2020-06-08

Kursbeskrivning


This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

Course Outline
Module 1: Office 365 services overview
This module describes the features of Office 365 and identifies recent improvements to the service. It also identifies licensing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.
Lessons

Overview of Office 365 services
Office 365 licensing overview
Office 365 tenant configuration
Office 365 clients

Lab : Office 365 services overview

Setting up Office 365 lab environment
Configuring Office 365 Services

After completing this module, students will be able to:

Describe Office 365 services.
Explain Office 365 licensing options.
Describe Office 365 tenant configuration.
Describe the available Office 365 clients.

Module 2: Office 365 administration, tools, and techniques
This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. It also explains how to manage administrative access and troubleshoot administration in Office 365.
Lessons

Managing Office 365 with the administrative portals
Managing Office 365 with Windows PowerShell
Managing administrative access in Office 365
Troubleshooting administration in Office 365

Lab : Administering Office 365

Using administrative portal
Administering Office 365 with Windows PowerShell
Configuring role-based administration
Troubleshooting administrative access in Office 365

After completing this module, students will be able to:

Manage Office 365 by using the administrative portals.
Manage Office 365 by using Windows PowerShell.
Manage administrative access in Office 365.
Troubleshoot administration in Office 365.

Module 3: Administering and troubleshooting directory synchronization and directory objects
This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.
Lessons

Overview of directory synchronization and federation overview
Azure AD Connect management
Managing users and groups objects in Office 365
Troubleshooting objects and directory synchronization in Office 365

Lab : Administering directory synchronization, users, and groups in Office 365

Configuring Azure AD Connect
Managing Office 365 users and groups by using the Office 365 admin center
Managing Office 365 password policies
Troubleshooting synchronization issues with user objects in Office 365

After completing this module, students will be able to:

Describe directory synchronization and federation.
Manage Azure AD Connect.
Manage user and group objects in Officce 365.
Troubleshoot objects and directory synchronization in Office 365

Module 4: Administering and troubleshooting Exchange Online
This module describes the subscription options and roles in Exchange Online. It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.
Lessons

Exchange Online management overview
Administering Exchange Online recipients
Administering client access policies in Exchange Online
Troubleshooting Exchange Online

Lab : Administering and troubleshooting Exchange Online

Configuring and administering Exchange Online recipients
Configuring delegated administration
Configuring client access policies
Troubleshoot Exchange Online

After completing this module, students will be able to:

Describe the subscription options and roles in Exchange Online.
Administer Exchange Online recipients.
Administer client access policies in Exchange Online.
Troubleshoot Exchange Online

Module 5: Administering and troubleshooting Skype for Business Online and Teams
This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.
Lessons

Skype for Business Online and Teams overview
Administering and managing Skype for Business Online and Teams
Troubleshooting Skype for Business Online and Teams

Lab : Administering Skype for Business Online and Teams

Configuring Skype for Business Online and Teams organization settings
Configuring Skype for Business Online and Teams user settings
Troubleshooting Skype for Business Online

After completing this module, students will be able to:

Describe Skype for Business Online and Teams.
Administer and manager Skype for Business Online and Teams.
Troubleshoot Skype for Business Online and Teams.

Module 6: Administering and troubleshooting SharePoint Online
This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.
Lessons

SharePoint Online management overview
Administering SharePoint Online site collections
Administering external users in SharePoint Online
Configuring OneDrive for Business
Troubleshooting SharePoint Online

Lab : Configuring and administering SharePoint Online

Configuring SharePoint Online settings
Creating and configuring a SharePoint site collection
Configuring and verifying external user sharing
Configuring OneDrive for Business
Troubleshooting SharePoint Online

After completing this module, students will be able to:

Configure SharePoint Online settings.
Configure SharePoint Online site collections.
Configure external user access to SharePoint Online.
Manage Microsoft OneDrive for Business synchronization.
Troubleshoot SharePoint Online.

Module 7: Planning and deploying Office 365 ProPlus
This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.
Lessons

Overview of Office 365 ProPlus
Managing user-driven Office 365 ProPlus deployments
Troubleshooting Office 365 ProPlus deployments

Lab : Managing Office 365 ProPlus installations

Preparing Office 365 ProPlus installations
Managing user-driven Office 365 ProPlus installations
Managing centralized Office 365 ProPlus installations
Troubleshooting Office 365 ProPlus deployments

After completing this module, students will be able to:

Describe Office 365 ProPlus.
Plan and manage user-driven Office 365 ProPlus deployments.
Troubleshoot Office 365 ProPlus deployments.

Module 8: Administering and troubleshooting compliance and security in Office 365
This module describes the compliance features in Office 365. It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.
Lessons

Overview of compliance features in Office 365
Administering information protection in Office 365
Administering compliance features in Office 365
Configuring and administering email security in Office 365
Troubleshooting Office 365 compliance and protection

Lab : Configuring and troubleshooting compliance and security

Configuring rights management in Office 365
Configuring compliance features
Configuring email protection
Troubleshooting security and compliance

After completing this module, students will be able to:

Describe the compliance features in Office 365.
Administer Azure Information Protection in Office 365.
Administer the compliance features in Office 365.
Configure and administer email security in Office 365.
Troubleshoot Office 365 compliance and protection

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