This 5-day instructor-led course teaches students how to manage WebSphere-related problems more skillfully within their organizations by using problem determination tools and techniques.
Throughout this course, students discuss common scenarios that they may face in their daily activities and learn methodologies and techniques for problem determination, including how to use online IBM support tools to resolve problems. Students also learn how to communicate more effectively with IBM support teams so they can identify a problem and find its solution.
Topics include problems associated with product installation and maintenance, database connectivity, security configuration, server start and stop failures, Java Enterprise Edition (Java EE) application deployment, Web requests, Java Virtual Machine (JVM) tuning and memory management, Web services, and default messaging.
Hands-on lab exercises give students practical experience using their newly acquired problem determination skills within various scenarios, including crashes, security-related issues, database configuration, application deployment, and installation.
